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BP - Incident Management

BP being one of the worlds leading energy providers needed to revamp their global incident management tracking application to ensure that as many incidents as possible were reported.


  • Geographic differences around the definition of safety and how it should. be managed across different types of workforces i.e. Contractors, vendors etc.

  • Very diverse work environments including lack of access to computers, cell phones and/or online connectivity

  • Highly skilled to an illiterate user base

What I Did

  • As the Lead UX Architect my role was to design the new application using PRPC version 7

  • Provided the end to end user experience research and design direction for the development teams

  • This project was unique in that the research took place in person in London, Cherry Point Washington, North Ireland and Abu Dhabi. 

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