What I Do Best
Design (and deliver) Amazing User Experiences
Here are some the Practices & Processes I use to do it.
Practice
Enterprise UX design focuses on designing for people at work, i.e. professionals. Products, services and apps that require enterprise UX are more complex business to business solutions for large organizations that tend to be process and data heavy. They rely on a heavy use of Design Patterns and adhere to a more well define overall UI structure and UI logic layer than most consumer focused design systems.
Enterprise UX design requires an organization-wide commitment to UX strategy that puts user-needs at the forefront. It's goal is to connect the greater end to end experiences and applications via the User Experience Platform.
Enterprise Design Systems
Definition: An Enterprise UX Design System is a set of standards intended to manage design at scale using reusable components and patterns.
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Enterprise UX design drives complex business to business solutions leverages Business Process Management Design.
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Scaling UX/UI Platforms
Definition: A User Experience platform (UXP) is an integrated set of technologies used to connect the user and a set of applications, processes, content, services and other tools that drive the UX.
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Without a solid UX platform your design system can't scale to deliver a seamless end-to-end UX.
UX/Design Engineering
Definition: UX Design Engineering bridges the gap between design and development.
Design & UX engineering teams working together as one team ensure pixel perfect implementation of the designs via Component Libraries and UI Frameworks.
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Process
To be able to deliver a world class user experience in BPM driven applications, it all comes down to process. A business process management workflow approach aligns the system with the users workflow and expectations.
Process is the backbone of any application and optimizing it is the key to successful user adoption. Many products and applications focus on the presentation side of things. However, no user interface has ever been successful without focusing on the hard and boring parts like process. A good UX strategy is driven by the process and practices that align with the customer needs.
Skills & Tools
PROFESSIONAL
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Business Process Management Design Expertise
- Design System Development and Scaling
- Service & Workflow/Process Design
- Digital Transformation
- Component Libraries - Design Patterns
- Accessible Design - WCAG & Section 508 Compliance
- Customer/User Experience Team Development
- User Centered Design & Research Best Practices
- Global Corporate UX Strategy Development
- All aspects of Usability Testing
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DEVELOPMENT
HTML & CSS – Typescript – React Storybook
RESEARCH & DESIGN
Figma – Adobe CS – Sketch - Invision - Zeplin Pendo - Qualtrics – UserZoom - HotJar