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Visa Scaling an ADA Program

The Challenge

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Through a series of acquisitions Visa was vying for market share in the Merchant Servicing space, the resulting in a collection of inconsistent and dated user interfaces and needed to be aligned, transformed and adhere to the new Visa VGAR/WCAG 2.0 standards.

What I Did

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  • Hired, developed and lead the cross functional UX Engineering team

  • Created a timeline and strategy for how to deliver 

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